Need Technical Support?

Your success is important to us. Our Technical Scientists are ready to provide guidance at every step of your project. There is so much we can help you with–just ask!

Email Us:
Call Us: +1-608-274-4330
7am–6pm CST Monday–Friday

How can we help?


Answer Technical Questions

Ask us technical questions about all 3500+ Promega products, from product choice to product use to understanding your results.


Provide Instrument Support

We provide a variety of flexible support options for your Promega devices, including standard and premier service agreements, IQ/OQ and preventive maintenance options. Our high-value service packages give you confidence that your GloMax®, Maxwell®, Maxprep™ and Spectrum Instruments are always running optimally.


Share Our Experience

Our Technical Services Scientists have expertise in a broad range of techniques, research areas and model systems with an average of 10 years of bench experience.


Email us: or call us: +1-608-274-4330

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